Shipping & Returns

Shipping Policy — RuschellShop*

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*Where we ship from*
All orders are processed and shipped by our fulfillment partner based in the United States. That means your products ship from within the US — no international customs, no delays at the border.

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*Delivery time*
Estimated delivery time is *5 to 10 business days* after payment confirmation. Some products may have specific timelines — please check the product page for details.

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*Carriers*
We work with the leading US carriers: USPS, UPS, and FedEx. The carrier is automatically selected based on the product and delivery address.

*Free shipping*
We offer free shipping on all orders over *$100*.

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*Returns & refunds*
We accept returns within *30 days* of receiving your order, as long as the item is in its original condition. If you received a defective or incorrect item, a full refund is guaranteed. Contact us at ruschellshop@hotmail.com to start the process.